Protection of Personal Information Act 4 of 2013 (POPIA)
Effective / last updated: 28 August 2026
People Bridge Recruitment (Pty) Ltd, trading as People Bridge Recruitment ("People Bridge", "we", "us" or "our"), is committed to protecting the privacy, confidentiality and security of personal information entrusted to us.
We provide recruitment, temporary employment services, payroll administration, Employer of Record support, workforce management and related people solutions.
This Privacy & POPIA Notice explains how we collect, use, store, share and protect personal information in accordance with POPIA, the Promotion of Access to Information Act 2 of 2000 (PAIA), and other applicable South African legislation.
Responsible Party: People Bridge Recruitment (Pty) Ltd
Registration number: 2017/108509/07
Trading name: People Bridge Recruitment
Principal place of business: 1st Floor, Foyer 3, The Colosseum, Century Way, Century City, Cape Town, Western Cape, 7441
Website: www.peoplebridge.co.za
Telephone: 087 822 3921
Information Officer: Tanya Vorster
Privacy, POPIA & PAIA email: privacy@peoplebridge.co.za
POPIA also protects certain personal information relating to identifiable juristic persons. This Notice applies to such information where relevant.
The information we process depends on our relationship with you and the purpose for which it is required. We may process:
We aim to collect only information that is adequate, relevant and reasonably necessary for the purpose for which it is processed.
Where lawful and genuinely necessary, we may process special personal information, including information relating to race or ethnic origin, health or disability, biometric information, criminal behaviour or criminal records, and other information classified as special personal information under POPIA.
For example, race or disability information may be processed where appropriate for employment equity, workplace accommodation, health and safety or statutory reporting purposes.
Criminal record, credit, qualification, employment and other background screening will only be undertaken where relevant to the position or assignment, permitted by law, and subject to any consent or authority required.
Where we collect personal information from another source, we will take reasonable steps to provide the notifications required by POPIA where applicable.
We process personal information only where permitted under POPIA. Depending on the circumstances, processing may be necessary because:
Where processing is specifically based on consent, you may withdraw that consent, subject to applicable legal or contractual requirements. Withdrawal does not affect processing that was lawful before the withdrawal or processing permitted on another lawful ground.
Candidate and work-seeker confidentiality is fundamental to our recruitment process.
We will not disclose an identifiable candidate’s CV or personal information to a prospective client for a specific opportunity without first providing the candidate with sufficient information about the client and opportunity and obtaining the candidate’s permission to represent them for that opportunity.
Candidate information supplied to clients must be treated confidentially and used only for legitimate recruitment, selection or placement purposes. This approach is aligned with recognised South African recruitment-industry professional standards.
Where consent or specific authority is required, the relevant check will not be undertaken without it. We may use suitably authorised third-party verification providers.
We do not sell personal information.
Where reasonably necessary and lawful, personal information may be shared with:
Where a service provider processes personal information on our behalf as an Operator, we require appropriate confidentiality, security and data-protection measures. Operators are expected to process personal information only for authorised purposes and in accordance with applicable law and contractual requirements.
Some of our technology, cloud, communications, recruitment or other service providers may process or store personal information outside South Africa, and certain authorised clients or business partners may also be located outside South Africa.
Where personal information is transferred outside South Africa, we will take reasonable steps to ensure that the transfer complies with section 72 of POPIA and that appropriate legal, contractual or other safeguards are in place.
We take reasonable and appropriate technical and organisational measures to protect personal information against loss, damage, unauthorised destruction, unlawful access, unauthorised disclosure, alteration and unlawful processing.
If we have reasonable grounds to believe that personal information has been accessed or acquired by an unauthorised person, we will manage the security compromise in accordance with POPIA. Where legally required, this may include notifying the Information Regulator and affected data subjects and taking steps to contain and remediate the incident.
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, or for a longer period where retention is required or permitted by law, contract or another legitimate reason.
Information that is no longer required and that we are not legally entitled or required to retain will be securely deleted, destroyed or de-identified.
We take reasonably practicable steps to ensure that personal information is complete, accurate, not misleading and updated where necessary. Candidates, workers, clients and other data subjects are encouraged to tell us when relevant information changes.
We may communicate with candidates, workers and clients in connection with legitimate recruitment, staffing, employment, assignment or business activities.
Where a communication constitutes unsolicited electronic direct marketing for purposes of section 69 of POPIA, we will comply with the applicable consent, identification and opt-out requirements. Where consent is required, it will be obtained in the prescribed manner.
An opt-out from direct marketing does not prevent us from contacting you where communication is required for an active application, assignment, employment relationship, contract or another lawful purpose.
When you visit our website, certain technical information may be collected automatically, such as IP address, browser or device information, pages visited, date and time of visits, and website-interaction information.
Our website may use cookies and similar technologies for essential operation, security, functionality and, where enabled, analytics or other appropriate purposes. Please refer to our Cookie Policy for more information.
We may use recruitment technology and AI-enabled tools to assist with sourcing, search, candidate engagement, organising information and identifying potentially suitable profiles. Technology supports our recruitment professionals rather than replacing professional judgement. We will not base a decision producing significant legal or similar consequences for a candidate solely on automated processing where this would contravene POPIA.
We may require reasonable proof of identity before providing access to or changing personal information. Certain requests may be subject to POPIA, PAIA and lawful grounds for refusal.
Information Officer: Tanya Vorster
Email: privacy@peoplebridge.co.za
Telephone: 087 822 3921
Requests for access to company records may also be governed by PAIA. Our PAIA Manual is available on our website and from our Information Officer.
If you have concerns about how we have collected, used, stored or disclosed your personal information, please contact our Information Officer so that we can investigate the matter.
You also have the right to lodge a complaint with the Information Regulator (South Africa).
Our website may contain links to third-party websites or services. Those third parties are responsible for their own privacy practices. We recommend reviewing their privacy notices before providing personal information to them.
We may amend this Notice from time to time to reflect changes in our business, technology, processing activities or legal obligations. The latest version will be published on our website together with its effective or review date.
People Bridge Recruitment (Pty) Ltd
Information Officer: Tanya Vorster
Email: privacy@peoplebridge.co.za
Telephone: 087 822 3921
Website: www.peoplebridge.co.za